GUARANTEE we will take the hard work out of your I.T. people solutions
GUARANTEE we will save you time and money
GUARANTEE you'll get the best people for your I.T. needs and budget
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Our Services |
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We have the proven expertise to provide an end-to-end service deliverable to look after your Critical Data Centre Operations.
Our soundly based IT Reputation is complemented by our ability to provide seamless transitions working within strict data centre operations timelines.
We understand the importance of meeting client SLAs (under an SOW environment). During the past 8 years we have not incurred any SLA
monetary penalties from our clients. This achievement speaks for itself. We accept responsibility for providing data centre management activities in the areas of banking, insurance, government and other blue chip companies.
Our management team must adhere to our ISO 9001:2000 quarterly assurance procedures and must follow strict "escalation procedures" within any realtime or online data centre environment. We thoroughly understand the meaning of commodity operations.
Our very experienced site operation managers have daily production meetings with our clients to ensure that pre and post (24x7) production schedules are met. Data centre contingencies and DRS rehearsal activities play a key role in our data centre management success.
Our Data Centre Management teams are dedicated to multi-skilling their teams that are working within the following IT environments:
- Library Management
- Media Operations
- Console & Batch Operations (Midrange and Mainframe environments)
- Print & Distribution
- Micro Fich Operations
- Production Control
- Network Operations
- Online System Controllers
- Console Monitoring Operators
Some of the Data Centre Operations services we can offer include:
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Planning and Management |
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Network Administration |
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Storage Management |
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Maintenance/ Upgrades |
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Vendor Management |
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Server Administration |
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Security Management |
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Migrations Planning and Execution |
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Help Desk Management |
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Commodity Operations |
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DRC Operation Management and Business Continuity Plan activated on the declaration of a Disaster |
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